Support & Feedback

Contact Us

If you encounter data discrepancies, wish to suggest new artists or products, or need assistance with privacy and account management, please reach out.

Official Contact Channel
Contact: ili0s@qq.com

What We Can Help With

  • 1Data Discrepancies: Inaccurate product details, permanently discontinued items, or status errors.
  • 2
    Artist & Merch Suggestions: Request monitoring for additional K-pop artists or specific merchandise (or submit via More Artists). Request an Artist ↗
  • 3Privacy & Data Requests: Request deletion of your alert subscriptions or complete erasure of your email.
  • 4Feedback & Suggestions: General suggestions for improving site usability and features.

Important Notes

This is an independently maintained project without 24/7 dedicated customer service. Inquiries are generally reviewed within 1-3 business days.

For official store order inquiries (e.g. Weverse Shop orders, payments, shipping, or returns), please contact the official store directly.